COUNTERCHASE

Terms of Service

Last updated: July 9, 2026

These Terms of Service ("Terms") govern your use of the website counterchase.com (the "Site") and your purchase of the digital book and related materials offered on it (the "Product"). By using the Site or purchasing the Product, you agree to these Terms. "We", "us" and "our" refer to the operator of this Site, reachable at support@counterchase.com.

1. The Product

The Product is digital content: a downloadable book delivered as PDF files (including both PDF editions), accompanying materials (such as annotated conversations and the Standards Audit), and access to a private online community hosted on Whop. The Product is educational content about confidence, standards, and communication. It is not psychological, medical, or professional advice.

2. Checkout, payment and delivery via Whop

All purchases are processed through Whop's checkout (Whop Inc.), a third-party checkout and digital-delivery platform, under Whop's Terms of Service. When you buy, you enter checkout on whop.com; Whop processes your payment and delivers access to the Product, typically within minutes. We do not receive or store your payment card details.

Refunds, billing issues and payment disputes are handled via Whop and its resolution process. For anything else about the Site or Product, contact support@counterchase.com.

Prices are shown in USD at checkout. The price displayed at the moment of purchase is the price you pay. We may change prices at any time (for example, when a launch price ends); changes do not affect purchases already completed.

3. All sales final — waiver of withdrawal right

All sales are final. Because the Product is digital content delivered immediately, by completing your purchase you expressly consent to immediate delivery of the digital content and acknowledge that you thereby lose your right of withdrawal under EU consumer law (Directive 2011/83/EU) once delivery has begun.

That is also why the entire first chapter is available free on the Site — read it before you buy. Nothing in these Terms limits any mandatory statutory rights you have in the case of defective digital content (e.g. a corrupted or inaccessible file). If your files don't work, contact support@counterchase.com and we will fix it.

4. License — what you may and may not do

When you purchase the Product you receive a personal, non-exclusive, non-transferable license to download and read the Product for your own personal use.

5. Community

Access to the private community is included with the Product and hosted on Whop. Be respectful; we may remove content or suspend access for abuse, harassment, spam, or sharing of the Product materials. Community access is provided as-is and may be modified or discontinued; the book and its files remain yours.

6. No guarantees of outcomes

The Product is education. It makes no promises about any specific person's feelings or any particular romantic outcome — no honest book can. Your results depend on what you do with it.

7. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect or consequential damages arising from use of the Site or Product. Our total liability for any claim connected to the Product is limited to the amount you paid for it. Nothing in these Terms excludes liability that cannot be excluded under applicable law, including mandatory consumer protections.

8. Governing law and disputes

These Terms are governed by the law of the Republic of Slovenia, without prejudice to mandatory consumer-protection rules of your country of residence if you are an EU consumer. EU consumers may also use the European Commission's Online Dispute Resolution platform.

9. Changes to these Terms

We may update these Terms from time to time. The version published on this page at the time of your purchase applies to that purchase. Material changes will be indicated by updating the date above.

10. Contact

Questions about these Terms: support@counterchase.com. Payment and refund matters: via Whop.